Questions, answered.
The launch essentials for creating, paying, and getting help.
What is Promptha?
Promptha is a creative AI workspace. Start with Ask, use a Guide for connected production steps, refine work in a focused Editor, and keep projects and exports in your workspace.
What is the difference between Ask, Guides, Blocks, and Studios?
Ask starts from your goal. Guides connect several reviewed steps. Blocks perform one focused generation job. Studios provide focused tools for refinement, saving, reopening, and export.
Can I make story and small-business video content?
Yes. Public launch paths currently include story-to-motion examples, a visual-seed-to-video guide, and real-estate reel guides. Each public video guide or collection shows a real generated preview clip.
Can I start for free?
Yes. You can create an individual account and explore the available Guides, Blocks, and Studios. Credit-priced generation actions show their requirement before they run.
How do credits work?
Generation actions consume credits based on the selected Block, preset, and model. The active packs available during the limited paid beta are listed on the Pricing page.
When does paid access begin?
A purchased credit balance updates after Stripe confirms the payment through a signed webhook. Returning from checkout alone does not add credits.
Are team or agency plans available in the paid beta?
No. The limited paid beta launches with individual accounts and the verified credit packs shown on the Pricing page.
Where can I get help?
Visit Support for account and safety links, or email [email protected] for product, access, or billing help.